For the price point, this is a 5 star product. However, I’ll be clear about a few pros & cons.Pros: amazing value for the money. Doesn’t take up too much space. Not loud at all. The ice itself is perfect, not too hard. Perfect if you enjoy eating the ice cubes.Cons: the speed of the ice making is very slow, takes quite a long time to fill the basket. Ice does stick together almost immediately. You’ll need to purchase something to keep in ice in, and store it in your freezer. Prepare for all the ice to stick together even when frozen.I have used this product for a week, and so far it’s running great. Time will tell if that lasts. I use filtered water only, as others have suggested to do.For the price point, I highly recommend it!