I gave this unit a 5 star rating due to:Front water fillProgrammable timerPlease note this is a very basic coffeemaker. No frills, It is less expensive than other models and thus made with a lighter weight to it. The glass pot fits very tightly in the unit and can make it difficult to pull the pot out to pour a cup. I have almost pulled the entire unit off the coffee bar.The filter basket holds a normal round filter but due to the basket shape, it is often difficult to be sure the grounds stay in the filter if you are brewing 12 cups. Also pulling the filter out of the basket after brewing is a bit of a challenge because the grounds are nearly to the top of it after brewing.The front fill and the size of the unit are both pluses. Unit is very compact since the tank is in the rear instead of the side of the unit.