While i wasnt crazy about how this item shipped, it ultimately worked great. The box and packing were somewhat falling apart when it arrived and i was a little worried it might be damaged. I unscrewed and unwired the existing maker and put the new one in its place. as soon as i plugged it in it immediately filled with water. I screwed up a little and didnt put the on/off flap into the right hole so ice started backing up, but i figured that out pretty quick and its been GREAT. ice is nice and dry and doesnt clump up. its pooping out ice rapid fire and the dispenser hasnt clogged - been very reliable so far. Great price, easy fix.