My Kenmore Elite Grind n Brew finally died after over 10 years and I looked everywhere trying to find a replacement, but they just don't exist anymore. I researched everything available and they all seemed to have complaints of clogged bean chutes, drippy carafes, and/or coffee hot staying hot enough. This model had fewer such complaints plus the smart features, so I rolled the dice on it. We've used it for a week now and, while I can't know about its longevity yet, it works every bit as well as that Kenmore I so-loved. I haven't had a hint of the beans clogging the chute (although I never use dark roast or flavored beans, so your experience may differ if you do). While telling Alexa to make coffee is really kind of gimmicky (I still have to fill the water, change the filter, etc to have it prepared for her), it does kind of make me smile in the mornings. Very happy with my purchase.The two things I counted on my husband to do regularly was take out the garbage and make the coffee in the morning. I hate all the measuring that it takes, before having coffee I am just not capable and I never remember to load it up at night, sooo enter this gem! I roll over in the morning and hit a button. All I have to remember to do is at some time within 2 days is refill the water reservoir. Voila! No husband needed! Now, could you please invent a way to get my garbage to the bottom of our long hill that easily?It looks nice and it would probably work ok, but I could not get it to connect to wifi. I called my internet company and they said i needed to switch my router and bandwidth so I did. I went out and got the updated router, still wouldn't connect. I called again and they said I needed a special router for $100!! lol, I was excited but after a month of trying I just gave up. Super disappointed that it was so difficultReplaced a Ninja Coffee bar... with this one. A little less quality but it makes great coffee. Not to mention it does it with Alexa (connected thru IFTTT) . Still great Replacement. Would recommend.I ordered this from the warehouse. First it came with no panels. Then wouldn't connect to network. Tried feverishly for a couple of hours. Sent back. Read terrible reviews about it while looking for support. Do your research!!I typically don’t give reviews and didn’t think I would give such a poor review for such a small reason but it’s kind of ridiculous at this point.Purchased the coffee pot in March of 2021 and immediately noticed that I couldn’t set the coffee pot to auto brew at a certain time with the keep warm feature off. Wouldn’t be an issue if I could just turn on the keep warm feature after brewing a pot but you can’t do that. Sounds like an easy fix but here we are over 6 months later and it has still not been fixed. Supposedly it’s only an issue with android so if you don’t have an IPhone, should work fine for you.Want to just return it and buy something else but can’t because it’s been more than 30 days and I don’t have the original packaging (That one is on me).If you have an iPhone, don’t buy this product.The version 3 App does not work on android phones . Set up of WIFI name and ID cannot be input.The coffee pot is amazing, but trying to connect it to the app is a huge pain.